We are looking for an experienced Social Media Manager to elevate our digital presence across multiple brands and client portfolios. You will play a key role in crafting and executing social media strategies that grow our online footprint, while also providing strategic communications support. In this role, you'll develop engaging campaigns, analyze performance metrics, and refine social media strategies to enhance both our brand's visibility and client success.

Key Responsibilities:

• Develop and execute comprehensive social media strategies to drive engagement and expand our online presence across platforms.
• Create and curate impactful, platform-specific content that aligns with business objectives and resonates with target audiences.
• Lead integrated social media and PR campaigns to boost brand awareness and audience engagement.
• Coordinate with program leads to schedule interviews with key figures.
• Write and distribute press releases to support key announcements and milestones.
• Identify opportunities to increase brand awareness through traditional media and PR channels.
• Analyze social media performance data, generate reports, and continuously optimize strategies based on insights.
• Collaborate with the creative team to produce high-quality content that reflects brand guidelines and objectives.
• Manage customer support inquiries via social media, ensuring timely and effective responses.
• Stay updated on social media trends and platform changes, adapting strategies to maintain a competitive edge.
• Maintain a comprehensive social media calendar that accounts for different brands, regional needs, and product-specific promotions.
• Collaborate cross-functionally to ensure social media initiatives align with broader marketing and business goals.

Qualifications:

• 3-5 years of experience in social media management, communications, or PR, preferably in a fast-paced environment.
• Proven ability to develop and execute successful social media strategies that significantly grow engagement and followers.
• Strong understanding of PR principles and how they integrate with social media.
• Advanced analytical skills, with the ability to interpret data and refine strategies based on insights.
• Proficiency with social media platforms, analytics tools, and PR software.
• Intermediate graphic design skills to create and edit visuals as needed.
• Strong writing and communication skills, adaptable to various platforms and audiences.
• Experience in crisis communication and managing social media reputation.
• Bachelor’s degree in Marketing, Communications, Public Relations, or a related field.

Personal Attributes:

• Strategic thinker who can align social media initiatives with broader business goals.
• Creative and analytical, balancing fresh content ideas with data-driven decision-making.
• Self-motivated and able to manage multiple projects independently.
• Adaptable, adjusting strategies quickly based on trends and performance data.
• Detail-oriented, with a focus on precision in all work.
• Effective communicator, collaborating across departments and engaging audiences.
• Calm under pressure, able to meet deadlines and navigate high-stakes situations.
• Passionate about social media trends and eager to continuously learn.
• Strong team player, ensuring social media efforts integrate seamlessly across the organization.

WHO WE ARE

Founded in 2010, Ascend Fundraising Solutions online and in-venue fundraising platform and solutions have been used by some of the world’s most notable non-profit organizations such as United Way, Vancouver Canucks Foundation, Canadian Olympic Foundation, Canadian Institute for the Blind, Kansas City Chiefs Foundation, Boston Red Sox Foundation, Big Brothers Big Sisters, Thunder Bay Regional Health Science Foundation, Arizona Humane Society, and many others.

We are disrupting the fundraising model by helping charitable organizations, raise funds by using our electronic raffle solutions, raise recurring donations, build on their donor datasets, build deeper engagement from their donor databases, and achieve record donor revenues.

As a leading provider of strategy and technology for 50/50 raffles, sweepstakes, and Catch the Ace raffles, we’ve helped over 500 charitable organizations raise over $1 billion on our platform to date, and we’re only just getting started.

At Ascend FS, we’re not just keeping pace with the dynamic collegiate sports industry—we’re setting the pace. Our innovative ChangeIt platform is reshaping how NIL collectives harness fan memberships to drive revenue, and we need a visionary to amplify our impact

AscendFS is committed to building and preserving an open, inclusive, and healthy work environment. We welcome all applicants to apply to join our team. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank you for your interest in working at AscendFS and we will contact those qualified to continue in the recruitment process.

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