Effective: August 2026

1. Introduction

AscendFS Inc. and its related affiliates and subsidiaries (collectively, “AscendFS”, “we”, “us”, or “our”) understand the importance of privacy and the sensitivity of personal information. We are committed to protecting the personal data of all individuals who interact with our digital platforms, prioritizing security, transparency, and trust in how we handle and safeguard that information.

This Privacy Policy (the “Policy”) outlines how we collect, use, disclose, and protect your personal information when you access or use any of our digital properties, including but not limited to our Platforms (such as www.ascendfs.com, www.ascendfs.ca, www.victoryvault.ca, www.victoryvault.com, www.unitysweepstakes.ca), client portals, mobile applications, hosted web pages, and other services operated or controlled by AscendFS (collectively, the “Platforms”). This Policy is intended to comply with the Personal Information Protection and Electronic Documents Act (“PIPEDA”), Quebec’s Act respecting the protection of personal information in the private sector, and other applicable Canadian privacy laws and also addresses relevant privacy obligations in other jurisdictions where AscendFS operates.

This Policy should be read in conjunction with our Terms and Conditions of Use made available from time to time (“Terms & Conditions”), which govern your use of our Platforms and services, and for Client Organizations using Ascend's Clover-integrated hardware, our AscendFS Clover POS Privacy Policy, which governs the collection and use of data through Clover point-of-sale devices. By accessing or using any of our Platforms, you acknowledge that you have read and understood this Policy and agree to its terms, as well as to the Terms & Conditions, and, if applicable, the AscendFS Clover POS Privacy Policy. If you do not agree with our policies or practices, please do not use our Platforms or services.

2. Who This Policy Applies To

This Policy applies to all individuals who engage with AscendFS whether through our technology, platforms, or services. These individuals may include, but are not limited to:

• Participants and/or Donors: Individuals who take part in fundraising campaigns, raffles, sweepstakes, or similar initiatives run by organizations that use our technology. These individuals, such as ticket purchasers, donors, or entrants, interact with our Platforms as part of campaigns administered by our clients
• Third-Party Service Providers. External partners who support the delivery and operation of our services, including payment processors, marketing service providers, and hosting vendors. These third-party service providers may access limited personal information as required to fulfill their role and are bound by contractual obligations.
• Platforms Visitors. Individuals who visit or browse any AscendFS-owned or AscendFS-hosted Platforms, landing pages, or client portals. This includes casual or unauthenticated users who may interact with our platforms without registering, purchasing, or participating in a campaign. Certain information, such as IP address, device type, or cookie identifiers, may be collected automatically as part of standard web operations.

When we use “user”, "you", “your”, or “them” in this Policy, it may refer to any of the above user types. Where necessary, we will specify if a provision applies only to a particular category of user.

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3. Personal Information We Collect About You

In order to provide our services, which include software and in-venue hardware solutions used to support charitable gaming, fundraising campaigns, sweepstakes, and related campaign operations, we may collect and process various types of personal information. Where indicated below, or where required by law, we will tell you whether providing a particular category of Personal Information is mandatory or optional and the consequences of declining to provide it.

• Contact and Account Information: Information such as your name, mailing address, phone number, email address, and, where applicable, business contact details, user credentials, and marketing data (such as marketing communication preferences about our  products, services, offers, and promotion).
• Identification Information: Your government-issued identification documents where required for specific purposes such as prize fulfillment, jurisdictional eligibility verification, self-exclusion compliance, or as otherwise required by applicable law or regulation. Because government-issued identification documents are sensitive Personal Information, we obtain your express consent before collecting or using them for these purposes.
• Transaction and Donation Information: Details related to ticket purchases, donations, or other financial transactions conducted through our Services. This may include transaction timestamps, donation amounts, card type (e.g. debit or credit), and limited account metadata. Where applicable, this information is accessed from or processed by third-party payment providers. For greater certainty, AscendFS does not store full payment card numbers or CVV codes and payment services are handled by third-party PCI-compliant processors.
• Device and Technical Information: When you interact with our Platforms or in-venue hardware (such as mobile selling devices or printers), we may collect data such as IP address, browser type, operating system, device identifiers (e.g., IMEI, MAC address), system settings, internet connection information, and other technical information about the devices you use to access our Platforms.
• Usage and Interaction Data: Information about how users navigate and engage with our Platforms, such as pages visited, features used, session duration, clicks, traffic data, log data, resources accessed, browsing actions and patterns, cookie consent preferences, and other interaction metrics, including information collected through cookies and similar tracking technologies. This data may be used for analytics, product improvement, and troubleshooting. This may include engagement with digital ads or sponsored content on third-party platforms if you interact with campaigns promoted by Client Organizations.
• Geolocation Data: Location information may be collected through device settings, IP-based data, or GPS (where enabled), particularly for jurisdictional verification or in-venue operational needs. You may disable GPS-based location collection through your device settings at any time.
• Feedback and Communication Information: We may collect communications and feedback data when users contact us, submit inquiries, or participate in surveys. Providing this information is voluntary, but it helps us enhance our Services and improve the overall user experience.

(collectively, “Personal Information”)

4. How We Collect Your Personal Information

We collect Personal Information through various channels, depending on how you engage with our Services. We may collect Personal Information in the following ways:

A. Information Your Provide Directly

• Directly from you when you voluntarily engage with our Platforms. For example, by signing up for an account, submitting a donation, purchasing a raffle ticket for a raffle operating on our Platform, or entering a sweepstakes that operates on our Platform.
• From organizations that use our Services (each a “Client Organization”) and input Participant or Donor information as part of managing their campaigns. Client Organizations are responsible for ensuring that they have obtained the necessary consent or authority to provide us with such information.
• Through hosted web pages, applications, or portals used during campaign participation (e.g., ticket sales, donor registration, prize fulfillment, etc.).
• Through third-party service providers or integrations that support our operations, such as payment processors, advertising networks, authentication providers, or analytics tools.
• When you make a payment, such as a donation or ticket purchase, using a credit or debit card. All payment processing is performed by PCI DSS–compliant third-party payment processors. AscendFS does not store, process, or transmit cardholder data.
• When you contact us, including through inquiry forms, customer support channels, by phone, email communications, or otherwise.
• When you participate in a survey, submit feedback, or provide a testimonial about your experience with our Services.
• During in-person interactions with our hardware (e.g., mobile selling devices) at events or venues where campaigns are operated using AscendFS technology.
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B. Information We Collect Automatically

• Through cookies and other tracking technologies that collect device data, session activity, usage behaviour, and other information described in Section 3 when you interact with our Platforms. For more information about our use of cookies and similar technologies, see Section 11.
• Through your use of our Platforms generally, including device identifiers, IP address, browser type, operating system, and other technical data collected passively as you navigate our services.
• Through third-party advertising platforms where Client Organizations promote campaigns using tools like audience targeting, retargeting, or conversion tracking (e.g., Facebook Pixel, Google Ads, etc.). In these cases, hashed user identifiers or activity data may be disclosed to such platforms to facilitate marketing efforts.

AscendFS does not engage in data scraping or the unauthorized collection of Personal Information from public sources. We are committed to collecting only the Personal Information necessary to deliver our Services, enhance user experience, and meet our operational, legal, and regulatory obligations.

5. How We Use Your Personal Information

We use the Personal Information we collect to operate, improve, and deliver our Services. Depending on your relationship with AscendFS, we may use your information for the following purposes:

• To present and personalize our Platforms and content to you;
• To deliver and maintain our Services;
• To send you campaign-related communications (e.g., digital tickets, confirmations, donation receipts, or winner notifications), in accordance with Canada’s Anti-Spam Legislation (“CASL”). We only send marketing emails with proper consent or where a permitted relationship exists under CASL (e.g., existing business relationship or inquiry). Users can unsubscribe at any time by using the opt-out instructions in any message or by contacting us directly.
• To support user account functions, including registration, access credentials, administrative settings, or role-based permissions for Client Organization users.
• To deliver personalized advertising or marketing through third-party platforms (e.g., social media or ad networks), including tools that may involve retargeting, conversion tracking, or lookalike modeling. These uses may qualify as “selling” or “sharing” under certain U.S. state privacy laws.
• To process payments or transactions through PCI DSS–compliant third-party payment processors. AscendFS does not store, process, or transmit cardholder data.
• To verify identity or jurisdiction of residence when required, such as in connection with sweepstakes eligibility, prize fulfillment, or self-exclusion protocols.
• To respond to inquiries, provide customer support, and deliver important service-related notices.
• To monitor usage and engagement across our Platforms, perform analytics, understand audience size and usage patterns, and evaluate the effectiveness of our Services.
• To support product development and quality control, including identifying user trends, improving system performance, and ensuring reliability. As part of these activities, we may create aggregated or de-identified data from Personal Information we collect. We may use and disclose such aggregated or de-identified data for any legitimate business purpose, including research and analytics, in accordance with applicable law.
• To detect and prevent fraud, enforce our Terms and Conditions, and support compliance with legal, licensing, and regulatory obligations.
• To fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it; and,
• To comply with applicable laws and regulations.

Please note that AscendFS does not sell Personal Information in the traditional sense. However, certain disclosures described in this Policy, such as sharing data with advertising platforms for targeted advertising purposes, may be considered a “sale” or “sharing” under applicable U.S. State privacy laws.  We will only use your Personal Information as described in this Policy or as required by law.

6. Disclosure of Personal Information

We may disclose Personal Information that we collect, or you provide as described in this Policy:

• To our subsidiaries and affiliates as necessary to facilitate and coordinate our Services across jurisdictions.
• To third-party service providers, contractors, sub-processors, and partners, including professional advisors such as lawyers and accountants, who support our operations, including hosting, analytics, advertising, security monitoring, communications, and marketing. These parties are contractually obligated to keep Personal Information confidential, use it solely for the purposes for which we disclose it to them, and process it according to the same standards outlined in this Policy;
• Where legally required or with your consent, we may disclose the name, general location, and prize value associated with a sweepstakes or raffle winner, including on a publicly available winner list.
• As part of advertising or analytics integrations, where limited personal information may be shared with third-party platforms (e.g., hashed email addresses, IP address, device data) for purposes such as audience targeting or campaign analytics. In some jurisdictions, such as California, this may be treated as a “sale” or “sharing” of personal data.
• To third-party payment processors, in connection with ticket sales, donations, or other transactions conducted through our Services.
• To Client Organizations, for example, if you are a Participant in a raffle, sweepstakes, or campaign facilitated by a Client Organization, that organization may have access to certain information related to your entry or transaction.
• To fulfill the purpose for which you provide it, such as when you submit a request, enter a campaign, or interact with a specific event or donation page.
• In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us may be among the assets transferred;
• For any other purpose disclosed at the time of collection or with your consent.
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We may also disclose your Personal Information:

• To comply with any court order, law, or legal process, including responding to any government or regulatory request, in accordance with applicable law;
• To enforce or apply our Terms & Conditions, the AscendFS Clover POS Privacy Policy and other agreements, including for billing and collection purposes; and
• If we believe disclosure is necessary or appropriate to protect our rights, property, and safety as well as the rights, property, and safety of our users, our partners, or others, including for purposes of fraud prevention, security, or risk management. This may include sharing information with external partners or authorities when necessary. We limit such disclosures to only what is legally required and take steps to avoid disclosing excessive or sensitive information.

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7. Transferring Your Personal Information Across Borders

To deliver our Services effectively, we may transfer your Personal Information to our subsidiaries, affiliates, contractors, service providers, and other third parties that support our business operations. These parties are contractually required to handle Personal Information securely and in compliance with the standards set out in this Policy.

Personal Information may be processed, stored, or transferred outside of Canada, including in jurisdictions with privacy laws that may differ from those in Canada. For example, certain technology services supporting our Platforms including cloud storage providers, analytics services, and payment processors may be hosted in the United States. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your Personal Information through the laws of the foreign country. Personal Information may also be transferred between AscendFS and its subsidiaries or affiliated entities (including our U.S.-based subsidiary) as necessary to support service delivery and platform operations and maintain operational continuity. These transfers are governed by data protection agreements, including intra-group data sharing terms and, where applicable, standard contractual clauses or equivalent mechanisms.

When we transfer Personal Information internationally, we take appropriate steps to ensure that your data is protected in accordance with this Policy and applicable Canadian privacy legislation. These safeguards may include data protection agreements, contractual clauses, or other legally recognized mechanisms.

For Quebec Residents: Before transferring Personal Information outside Quebec, or entrusting a person or body outside Quebec with processing Personal Information, we may conduct a Privacy Impact Assessment that considers the sensitivity of the information, the purposes for which it will be used, the safeguards that will apply, and the legal framework applicable in the receiving jurisdiction.

You are welcome to contact us to obtain further information about our policies regarding service providers outside of Canada. See Section 18 for contact details.

By submitting your Personal Information or engaging with the Platforms, you consent to this transfer, storage, or processing.

8. Security of Personal Information

The security of your Personal Information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. While no system is completely secure, we are committed to continuously improving our practices to align with evolving industry standards. Our safeguards include:

• We maintain formal security policies and standards across core security domains (access management, password management, change management, incident response, and data classification/protection), with at least annual review, and workforce training on applicable requirements. We perform background checks before onboarding employees into roles with access to client data or critical systems.
• We employ comprehensive end-to-end encryption with multiple security layers within our cloud environment, including industry standard encryption protocols for data in transit, encryption for data at rest, PCI DSS compliant payment tokenization with zero card storage, and hardware security module-based key management meeting applicable certification standards.  
• We enforce role-based access control and least privilege for access to the Platform, with multi-factor authentication required for all roles.
• We use firewalls, web application firewalls, and automated monitoring tools to detect and mitigate security threats. Our Platforms are hosted on secure cloud infrastructure, and benefit from advanced security protections, such as encryption, firewalling, and threat detection systems.
• We actively monitor system activity for anomalies and unauthorized access attempts. In the event of a security incident, we follow an incident response plan, which includes credential revocation, additional security measures, and a post-incident security review. We follow secure development practices and regularly audit our systems for vulnerabilities.

While we implement strong security measures to protect your Personal Information, no system is completely secure. The protection of your information also depends on your actions. If you have been provided with, or have chosen, a password to access certain areas of our Platforms, you are responsible for keeping it confidential and should not share it with others. Please exercise caution when disclosing information in public areas of the Platforms, such as message boards, as this information may be accessible to other users.

Although we strive to protect your data, transmission over the Internet is not entirely secure, and any transmission of Personal Information is done at your own risk. We are not liable. To the extent permitted by applicable law, for any circumvention of privacy settings or security measures on the Platforms. However, if a data breach occurs that presents a significant risk of harm, AscendFS will notify affected users in accordance with applicable laws.

For Quebec Residents: We also maintain a register of every confidentiality incident and, where an incident presents a risk of serious injury, we notify the Commission d’accès à l’information du Québec, in addition to notifying affected individuals, as required by applicable law.

9. Retention of Personal Information

Except as otherwise permitted or required by applicable law or regulation, we will only retain your Personal Information for as long as necessary to provide our Services and fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.  We establish retention periods based on the type and sensitivity of the information, the purposes for which it was collected, applicable legal and regulatory requirements, and our legitimate business needs. Please note that we may be required in certain circumstances to retain your Personal Information as long as required by law (for example, in order to comply with our policies and procedures in connection with self-exclusion or to comply with jurisdictional regulatory requirements for charitable gaming).

Under some circumstances, we may anonymize or de-identify your Personal Information in accordance with generally accepted best practices and applicable legal requirements, so that it can no longer be associated with or identify you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose, including without limitation, business intelligence and research, without further notice to you or your consent. We do not attempt to re-identify anonymized or de-identified information and do not sell such data to third parties.

10. Links to Other Platforms

The Platforms may include links to third-party platforms, plug-ins, services, social networks, or applications. Engaging with these third-party services may allow them to collect, process, or share your Personal Information in ways that are beyond our control.

If you follow a link to a third-party platform or engage a third-party plugin, please note that these third-parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third-party platforms, and as such, we strongly recommend reviewing the privacy policies of any external sites you visit to understand how they handle your Personal Information.

11. Cookies and Similar Technologies

We use cookies and similar technologies to support the operation, security, and functionality of our Platforms and to enhance your user experience. Cookies are small files that are stored on your device when you visit our Platforms. For more information about the categories of information we collect through cookies and the purposes for which we use that information, please see Sections 3, 4, and 5.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Platforms. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Platforms.
• Web Beacons. Pages of our Platforms (and our emails) may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related Platforms statistics (for example, recording the popularity of certain Platforms content and verifying system and server integrity).
• Analytics Tools. We may use third-party analytics tools such as Google Analytics and PostHog to collect and analyze information about how users interact with our Platforms. These tools may collect data such as pages visited, session duration, and device information.
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Where available, you may manage your cookie preferences through a cookie consent banner or similar preference management tool. You may also manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of our Platforms.

For Quebec Residents: Where our Platforms use cookies or similar technology capable of identifying, locating, or profiling you, we can configure non-essential technologies to be off by default until you provide your consent through our cookie preference tool.

12. Third-Party Use of Cookies

Some content or applications on the Platforms are served by third-party providers, including advertisers, ad networks and servers, content providers, and application providers. These third-parties may use cookies to collect information about you when you use our Platforms. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different Platforms and other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content. We do not control these third-parties’ tracking technologies or how they are used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

You can opt-out of several third-party ad servers and networks’ cookies simultaneously by using an opt-out tool created by the Digital Advertising Alliance of Canada and/or an opt-out tool created by the Network Advertising Initiative. You can also access these Platforms to learn more about online behavioural advertising and how to stop Platforms from placing cookies on your device. Opting out of a network does not mean you will no longer receive online advertising. It does mean that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.

13. Minors

Our Platforms is not available for users under the age of 18 (or the age of majority for the jurisdiction the user is located in) (a “Minor”). Minors may not provide any information to or on the Platforms. We do not knowingly collect Personal Information from Minors.

If you are a Minor, do not use or provide any information on this Platforms or on or through any of its features/register on the Platforms, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.

If we learn we have collected or received Personal Information from a Minor without verification of parental consent, we will delete that information.

If you believe we might have any information from or about a Minor, please contact our privacy officer in accordance with Section 18 of this Policy.

14. Your Privacy Rights

Subject to applicable law, you may have certain rights regarding your Personal Information. The availability of these rights may depend on your jurisdiction of residence and the circumstances in which your Personal Information is processed. These rights may include the following:

A. Right of Access and Correction

We strive to ensure that the Personal Information we hold is accurate and up to date. If your information changes, please notify us so we can maintain accurate records.

You have the right to request confirmation of whether we hold Personal Information about you and, where applicable, you have the right to review, verify, update, or correct,  your Personal Information by contacting our Privacy Officer, whose details are provided in Section 18 of this Policy.

B. Right to Withdraw Consent

Where you have provided your consent to the collection, use, and disclosure of your Personal Information, you have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, please contact our Privacy Officer, whose contact details are outlined in Section 18 of this Policy. Please note that if you withdraw your consent, we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision. Withdrawing your consent will not affect the lawfulness of any processing carried out before you withdrew your consent.

C. Right to Deletion

Where required by applicable law, you may request that we delete your Personal Information. For Quebec residents, this may also include a right to request that we cease disseminating your Personal Information or de-index any hyperlink associated with your name where dissemination contravenes the law or a court order.

Please note that we may be unable to comply with your request where we are required or permitted to retain your Personal Information to comply with legal, regulatory, contractual, or other legitimate business obligations. This right is also available where the dissemination of your Personal Information causes you serious injury in relation to your right to reputation or privacy that clearly outweighs the public’s interest in knowing the information, and that injury cannot be limited by less drastic means.

D. Right to Data Portability

Where required by applicable law, you may request a copy of certain Personal Information you have provided to us in a structured, commonly used, and machine-readable format, or request that such information be transferred to another organization where technically feasible.

E. Limitations on Requests

To protect your privacy and security, we may require you to verify your identity before processing any requests. In some cases, we may be unable to accommodate a request if it would conflict with legal requirements, regulatory obligations, or data integrity policies.

Additionally, certain requests may be denied if the information has been anonymized, erased, or is no longer retained in accordance with our data retention practices. If we cannot grant your request, we will inform you of the reason, subject to applicable legal and regulatory limitations.

16. Changes to Our Policy

This Policy may change from time to time. It is our policy to post any changes we make to our Policy on this page with a notice that the Policy has been updated.

If we make material changes to this Privacy Policy, we will notify you through a notice on the Website home page. We may also notify you in advance of any material changes to this Policy including any new ways that we collect, use, disclose, and store your Personal Information. Please check the Policy periodically for updates, as your continued use of these Platforms after we make changes indicates that you accept and consent to those changes.

17. U.S State Privacy Rights

If you reside in certain U.S. states, including but not limited to California, Colorado, Connecticut, Utah, and Virginia, you may have specific privacy rights under applicable state privacy laws (collectively, the “State Privacy Laws”). This section supplements the rights and disclosures contained elsewhere in our Privacy Policy, including Section 14. We will not discriminate against you for exercising any of your privacy rights under applicable State Privacy Laws.

A. Categories of Personal Information We Collect and Use

In the past 12 months, we may have collected and used the following categories of personal information, as defined under applicable State Privacy Laws:

• Identifiers (e.g., name, email, IP address)
• Commercial Information (e.g., records of purchases, donations, or transactions)
• Internet or Other Electronic Network Activity (e.g., browsing activity, device data, interaction with ads)
• Geolocation Data (approximate, based on IP address)
• Inferences (e.g., preferences inferred through interactions with our ads or websites)
• Sensitive Information (e.g., account login credentials; we do not collect biometric information or precise geolocation)
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We collect this information to operate and improve our Services, support charitable campaigns, provide customer support, comply with legal obligations, and for limited marketing or analytics purposes.

B. Targeted Advertising, Sharing, and Sales

We may disclose personal information to third-party platforms (such as Facebook, Google, and advertising networks) to support audience targeting, retargeting, or campaign measurement. These activities may be considered "sharing" or "selling" under some State Privacy Laws.

You have the right to opt out of the "sale" or "sharing" of your personal information, including for purposes of targeted advertising. You can exercise this right by contacting our Privacy Officer in accordance with Section 18.

We do not knowingly sell or share Personal Information of individuals under the age of 18.

C. Authorized Agents

If you are a California resident or resident of any other state where applicable, you may designate an authorized agent to make a request on your behalf. We may require the agent to submit proof of authorization and may also ask you to verify your identity directly.

D. Appeals

Where required under applicable State Privacy Laws, if we deny your request to exercise a privacy right, you may have the right to appeal that decision. To submit an appeal, please contact our Privacy Officer in accordance with Section 18. We will provide information about the applicable appeal process in our response.

18. Privacy Officer

We welcome your questions, comments, and requests regarding this Policy and our privacy practices. Please contact our Privacy Officer at:

If you are located in Canada:
Privacy Officer
AscendFS Inc.
1 Adelaide Street E, Suite 2410
Toronto, ON  
M5E 1E5
Email: privacy@ascendfs.com

If you are located in the United States:
Privacy Officer
AscendFS Delaware, Inc.
4235 Hillsboro Pike, Suite 247,
Nashville, TN 37215
Email: privacy@ascendfs.com

We are committed to addressing any concerns you may have and will respond to your inquiry within a 30 days, or such other period as required by applicable law.

Complaints

If you are not satisfied with our response to your privacy-related inquiry and you are located in Canada, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada, the Information and Privacy Commissioner of Ontario, or if you are a Quebec resident, the Commission d'accès à l'information du Québec, as applicable (addresses are subject to change so please verify prior to sending any communication).

Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec K1A 1H3
Toll-free: 1-800-282-1376
Website: www.priv.gc.ca

Information and Privacy Commissioner of Ontario
2 Bloor Street East, Suite 1400
Toronto, Ontario M4W 1A8
Toll-free: 1-800-387-0073
Website: www.ipc.on.ca

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If you are a Quebec resident, you may also file a complaint with the Commission d'accès à l'information du Québec:

Commission d'accès à l'information du Québec
‍525 Boulevard René-Lévesque E,
Québec Québec
G1R 5S9
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Toll-free: 1-888-528-7741
Website: www.cai.quebec.gc.ca

U.S. residents may also have the right to lodge a complaint with their applicable state Attorney General or state privacy regulator. Contact details vary by state and are subject to change; please consult your state's official government resources for current information.

By using our Services, you acknowledge and agree to the terms of this Policy.

We appreciate your trust in us and will continue to work diligently to protect your Personal Information and provide you with the best possible service.

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